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Patient Engagement

Sven Gierlinger, Chief Patient Experience Office Talks Patient Experience!

By | Blog, Chief Patient Experience Officer, Health, Health Outcomes, Healthcare Organizations, Hospitals, Patient Engagement | No Comments

Patient Experience Week is April 24-28. In honor of this event, Dr. Pendharkar, Founder and CEO of Valeet Healthcare, sat down to chat with Sven Gierlinger, VP and Chief Patient Experience Officer at Northwell Health System, to discuss his perspectives on patient experience. Dr. Pendharkar: I understand you worked in the hospitality industry prior to healthcare. How did you make the transition into healthcare? Sven:  I was approached to go into healthcare by Henry Ford Health System. Henry Ford was opening a new hospital, and they wanted it to be very service centric — very hospitality focused. Hospitality, wellness, and…

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My Life as a Type 1 Diabetic — Transformed by Technology!

By | Blog, Chronic health conditions, Continuous Glucose Monitor, Data, Diabetes, Disease Management, Glucose Monitor, Health, Health Innovations, Health Outcomes, Healthy lifestyle, Insulin, Insulin Pump, Medical, Medication, Patient Activation, Patient education, Patient Engagement, Patient Understanding, Type 1 Diabetes Mellitus | 3 Comments

Diabetes care, management and health outcomes have undergone a complete transformation over the last 50 years.  From diagnosis, to blood glucose monitoring, to medications, medical technology now offers many options that give diabetics the freedom to live more active and productive lives.  Tracey Long, a type 1 diabetic diagnosed in 1982, shares her personal story underscoring how important technology has been in allowing her to live her life to the fullest. Since 1982 when, at the age of eight, I learned I had Type 1 diabetes, the disease has been a constant in my life.  Back then, I followed the…

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How I’m Thriving — In Spite of Living with Chronic Health Conditions!

By | Blog, Chronic health conditions, Health, Healthy lifestyle, Medical, Patient Activation, Patient education, Patient Engagement, Patient Understanding | One Comment

How do you achieve work-life balance while living with chronic health conditions?  This is a great question which I have been asked on many occasions — and one I used to often ask myself. For the past 10 years, my health has been up and down.  My autoimmune system is on fire and always seems to be causing inflammation throughout my body. My doctors call it the “grey area”, not able to identify the real cause of all my chronic health issues. I have struggled with microscopic colitis, fibromyalgia, and osteoporosis, just to name a few! I always considered myself…

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Mobile apps and Patient Engagement

By | Blog, Data, Digital Health, Medical, Mobile applications, Patient Activation, Patient education, Patient Engagement, Patient Understanding | One Comment

In medical education, it is often taught that clinical reasoning and judgment should support any orders for diagnostic tests to be completed. That is, the key question to ask when placing an order is: What do you plan to do with the test result? If you can’t come up with an answer, then reconsider ordering the test. If we think back to grade school science class, this is like a small-scale application of the scientific method in every clinical scenario: make observations, develop hypotheses, collect data, see how the results compare to the hypotheses, then refine and repeat as needed….

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My Perspective on Why Patient Engagement is Critical for Better Health Outcomes

By | Blog, Health, Health Innovations, Health Outcomes, Patient Activation, Patient education, Patient Engagement | 6 Comments

Most physicians can recall a certain patient who defines why they chose to pursue medicine. For me, that patient is Mrs. Jones*. Mrs. Jones had struggled with multiple conditions including diabetes, high blood pressure, and obesity for many years. As her primary care physician, I sensed her feelings of hopelessness and helplessness – of being out of control. One day, we had a frank conversation about her weight and how it was affecting her overall health. Something clicked within Mrs. Jones that day. She transformed into the model patient, making vital changes to her lifestyle. She began working with a…

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