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Chief Patient Experience Officer

Sven Gierlinger, Chief Patient Experience Office Talks Patient Experience!

By | Blog, Chief Patient Experience Officer, Health, Health Outcomes, Healthcare Organizations, Hospitals, Patient Engagement | No Comments

Patient Experience Week is April 24-28. In honor of this event, Dr. Pendharkar, Founder and CEO of Valeet Healthcare, sat down to chat with Sven Gierlinger, VP and Chief Patient Experience Officer at Northwell Health System, to discuss his perspectives on patient experience. Dr. Pendharkar: I understand you worked in the hospitality industry prior to healthcare. How did you make the transition into healthcare? Sven:  I was approached to go into healthcare by Henry Ford Health System. Henry Ford was opening a new hospital, and they wanted it to be very service centric — very hospitality focused. Hospitality, wellness, and…

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